Frequently Asked Questions
Everything you need to know about your beauty essentials at Qhc.com.pk
Are the beauty products on Qhc.com.pk authentic?
Yes, we guarantee 100% authenticity. We source our products directly from authorized distributors and reputable brands to ensure you receive genuine skincare and cosmetics.
What are the shipping charges across Pakistan?
We offer a flat shipping rate of PKR 200 for orders nationwide. However, we provide free delivery on all orders exceeding PKR 3,000.
How long will it take to receive my order?
Standard delivery takes 2 to 3 working days for major cities like Karachi, Lahore, and Islamabad, while other cities may take 4 to 6 working days.
What is your return policy for skincare products?
Due to hygiene reasons, we only accept returns if the product is damaged during transit or if the wrong item was delivered. Please contact us within 24 hours of delivery to initiate a claim.
Which payment methods do you accept?
We currently offer Cash on Delivery (COD) for convenience, as well as secure online payments via JazzCash, EasyPaisa, and Bank Transfers.
How can I track my package?
Once your order is dispatched, you will receive a tracking number via SMS and email. You can use this number on our courier partner's website to monitor your shipment's progress.