Returns & Exchanges
At Qhc.com.pk, we strive to ensure your beauty routine is flawless, which is why we offer a 7-day hassle-free return policy for unused and unopened products. If you are not completely satisfied with your purchase, our dedicated team is here to assist you with a swift exchange or refund process.
Initiate Your Request
Contact our customer support team via email or WhatsApp within 7 days of delivery, providing your order number and clear photos of the items you wish to return.
Quality Inspection
Ensure the product remains in its original packaging, unopened, and with all safety seals intact to qualify for a return due to hygiene standards in the beauty industry.
Ship the Item
Once your request is approved, securely pack the product and send it back to our warehouse using a trackable courier service of your choice.
Receive Refund or Exchange
After our team verifies the returned item's condition, we will process your refund to the original payment method or dispatch your replacement product within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing